Offboarding
Erin Geiger, Director of Content at Lumos

Is Offboarding the Same as Termination?

Learn the differences between offboarding and termination and how automation can help your offboarding process flow smoothly.

No, the offboarding process and termination are not the same, though they are often linked. When comparing offboarding vs termination, it’s important to note that termination refers specifically to the act of ending an employee’s contract, whether voluntarily through resignation or involuntarily through firing.

Offboarding, on the other hand, is the structured process that follows termination. It involves a series of steps to manage the employee’s departure, including revoking access, recovering company assets, conducting exit interviews, and making sure there is a smooth transition for the company and remaining employees.

While termination is a single event, employee offboarding is an ongoing process that ensures everything is handled securely and efficiently during an employee’s exit. This distinction is key, especially when considering how employee offboarding automation can streamline and safeguard the offboarding process.

What Are the Standard Offboarding Process Steps?

A well-organized offboarding process helps manage an employee’s exit smoothly while safeguarding the company’s interests. Here are the standard offboarding steps:

  1. Notify HR and Relevant Departments: Once the employee’s resignation or termination is confirmed, HR informs IT, finance, and other necessary teams.

  2. Document the Exit: HR logs the departure and prepares all necessary paperwork related to final pay, benefits, and compliance.

  3. Revoke Access: IT immediately revokes access to company systems, networks, email accounts, and any proprietary tools.

  4. Collect Assets: The employee returns company-owned devices such as laptops, phones, and access cards, which IT then wipes and prepares for reassignment.

  5. Exit Interview: HR conducts an exit interview to gather insights about the employee’s experience and the reasons for their departure.

  6. Process Final Payments: HR finalizes payroll, handling any outstanding bonuses, vacation pay, and benefits termination.

  7. Transfer Knowledge: The employee’s tasks and responsibilities are passed on to remaining team members to keep workflows uninterrupted.

These steps allow companies to handle offboarding efficiently, minimizing risks while maintaining a professional exit process.

What Is the Exit Process in HR?

HR is important when managing an employee’s exit. What is the role of HR in the offboarding process? Their responsibilities include:

  • Documenting the Exit: HR updates the system to record the resignation or termination and prepares final pay and paperwork according to the company’s offboarding policy.

  • Conducting the Exit Interview: HR gathers feedback through an exit interview, gaining insights into employee satisfaction and potential improvements.

  • Finalizing Payroll: HR processes the final paycheck and coordinates the continuation or termination of any employee benefits.

  • Coordinating with Other Departments: HR communicates with IT and other departments to initiate the necessary steps for system access and asset collection.

What Is the Exit Process in IT?

IT focuses on securing the company’s digital environment when an employee departs. The IT department handles:

  • Revoking System Access: IT disables all accounts and access to email, internal systems, and cloud platforms.

  • Recovering Devices: IT retrieves company devices and securely wipes any stored data before reassigning or storing the equipment.

  • Data Backup and Transfer: IT assists in transferring important files or project data from the employee’s accounts to relevant team members.

  • Conducting a Security Review: IT reviews system activity to detect any potential security issues or unauthorized access before and after the employee’s exit.

HR and IT work together to create a smooth offboarding process that protects company data and keeps operations running without disruption.

How To Create an Offboarding Plan

Five ways to create an offboarding plan
How to Create an Offboarding Plan.

At Lumos, we believe that creating an effective offboarding plan requires careful planning, coordination, and the right technology. Here’s how you can build a comprehensive offboarding plan that protects your company and provides a smooth transition for departing employees:

  1. Define the Steps in the Offboarding Process: Start by outlining every step of the offboarding process, from notifying HR to revoking system access and conducting exit interviews. A clear plan ensures that all necessary actions are completed in a timely manner.

  2. Involve Key Departments: Coordinate with HR, IT, and other relevant departments to manage the various aspects of the offboarding process. HR handles the exit paperwork and interviews, while IT focuses on securing company data and recovering devices.

  3. Leverage Automation: Using the right tools is crucial for efficient offboarding. Lumos automates critical tasks like revoking access to company systems and audit reporting. Automation reduces the risk of human error and speeds up the offboarding process, allowing your teams to focus on more strategic initiatives.

  4. Create a Checklist: Develop an offboarding checklist that guides HR, IT, and management through each step. This checklist will help keep the process consistent across the company and prevent important tasks from being overlooked.

  5. Monitor and Review: Regularly review and update your offboarding plan to adapt to new technologies, policies, and legal requirements. Use feedback from exit interviews and team discussions to make improvements where needed.

By leveraging Lumos and its automated workflows, you can create a reliable offboarding plan that protects your organization, saves time, and provides departing employees with a seamless exit. Want to see Lumos in action? Book a demo today and discover how our platform can streamline your offboarding process and your overall employee lifecycle management.