The Right Access, On Day One
Employees request just-in-time access from AppStore, Slack, Teams, CLI, or ITSM, and Albus approves, times out, and revokes it automatically - so nobody waits and nothing lingers. You design the system, Albus does the work.
Trusted by the world's most innovative companies
Access Requests shouldn't be a ticket queue
New hires wait on tickets, contractors get access that outlives the contract, and every request routed through a queue is a delay for the employee and a standing security risk. The Lumos AppStore replaces the queue with self-service, just-in-time access that's right the first time and gone the moment it's no longer needed.
Productive from the first login
New hires and contractors get the access their roles require on day one, not after a ticket clears the queue.
Access that expires itself
Time-bound, just-in-time grants remove themselves automatically, so standing privilege doesn't quietly accumulate.
Ask for access anywhere you already work
AppStore, Slack, Teams, CLI, or ITSM: request and approve access from the tool you're already in, not a portal you have to remember.
Bring
Agentic AI
to Access Requests
Albus is a teammate, not just another tool. It reasons over each request with context on the requester, their peer group, and prior decisions, then recommends or auto-approves with evidence attached, not a rubber stamp. Every auto-approval runs inside the scoped permissions and policy you define, with a full audit trail for every grant, denial, and expiration. No agent trains on your data.
Lumos AppStore
vs. Ticket-Based Access Requests
A ticketing queue was never built for access, it was built for IT issues. Every request still waits on a human to read, route, and approve it, even when the answer is obvious. AppStore replaces the queue with self-service requests that Albus can approve on the spot, using the same context a human reviewer would.
Three Ways Albus Handles Requests Without a Human in the Loop
Peer-group auto-approval
When a request matches what someone's peers already have, Albus approves it instantly and logs why.
SoD prevention
Albus checks each request against your Segregation of Duties policy before access is granted, catching conflicts before they become issues.
Time-bound suggestions
Albus recommends the shortest access window that fits the request, so grants expire on their own rather than relying on someone to revoke them later.
Outcomes You Can Measure
Key Features
Empower safe, friction-free access with no-code automation
No-code workflows let users request access effortlessly and safely. Define who can request, who approves, and how long access lasts. Auto-approve routine requests and deflect IT tickets with automated entitlements during critical escalations and break-glass events.
Streamline requests with a rich omni-channel experience
Meet employees where they already work to shrink time-to-resolution. Users request access from AppStore, Slack, Teams, CLI, or ITSM, and real-time updates give clear visibility into request status, approvals, and expirations.
Strengthen security with JIT access and automatic revocation
Bake security into every grant without slowing people down. Time-based, just-in-time access with automatic revocation keeps privilege from piling up. Pre-approved access tied to on-call schedules speeds grants without loosening control.
Additional Resources
Tour the Lumos AppStore
See the request experience employees get: the right access to the right resources at the right time, with wait time cut to minutes.
3 Ways to Get Zero-Touch IT Working in Your Organization
Three practical ways to apply zero-touch IT in your organization with Lumos AppStore.
Frequently Asked Questions
Just-in-time access is a security model where users get access to applications or resources only when they need it, and only for a limited time, which minimizes exposure and reduces the risk of privilege misuse. With Lumos AppStore, JIT access is fully automated: employees request elevated permissions directly in Slack or the web portal, and Lumos enforces time-bound approvals, tracks activity, and auto-revokes access after the set duration.
Self-service access request software lets employees request the apps and permissions they need without opening a ticket or waiting on IT. With Lumos AppStore, employees browse approved apps, request access in one click, and track approval status in real time, while Albus handles routine approvals automatically within the guardrails IT sets.
Least-privilege access means giving users the minimum access necessary to do their job, no more, no less. Lumos enforces least privilege across your app stack by automating provisioning, surfacing over-provisioned accounts, and granting time-bound access that expires on its own instead of becoming standing privilege.
Albus reviews each request against the requester's role, peer group, and prior approvals, then either auto-approves it with a logged rationale or routes it to a human with the context they need to decide quickly. That combination is what moves resolution from hours to minutes.
Time-based access grants a user access to a system or app for a predefined window rather than indefinitely, which keeps privilege from accumulating and simplifies audits. Lumos supports time-based access natively in AppStore: employees request short-term access, and Lumos handles expiration, logging, and oversight automatically.
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