Vox Media uses Lumos to encourage new and current employees to “shop” for corporate-approved SaaS apps through the Lumos AppStore. Employees can request access from within Slack or a Web App, approvals are directly routed to the right managers and provisioning is automated. With Lumos, the Vox Media team was able to automate the IT busy work, while giving employees a consumer-like experience.
With Lumos, Vox Media’s IT team was relieved from a lot of busy work. Up to 50% of all IT tickets are software access requests. Especially during an acquisition of a larger company, provisioning work was top-of-mind for IT. With their Company AppStore, Vox Media created a one-stop shop where people can request access, get the right approvals and automate provisioning. No work for IT.
Security + Compliance
Vox Media relies on the Lumos platform to enforce least privilege access to apps and also speed up compliance prep. Vox Media uses Lumos as a single source of truth for employee access. Now, they have a full audit log of evidence to prove to auditors privileged access requests. In total, Lumos saved Vox at least 20% during their audits.