Learn how RBAC enables companies to enhance security, streamline operations, and prepare for audits—and what to look for in RBAC solutions.

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Since the first SaaS application hit the enterprise software market at the turn of the millennium, the industry has absolutely exploded. Today, a wide range of applications populate the market, including highly-specialized as well as comprehensive solutions. This has been a double-edged sword, though, as each new application a company adopts comes with its own collection of potential security risks.
Would you be surprised to learn that the average company of at least 500 employees uses anywhere from 600 to 1,000 different SaaS applications? The way things are trending, it seems inevitable that more growth leads to more apps. This, in turn, leads to increased security vulnerabilities and a mountain of work for IT teams in terms of identity and access management (IAM). All too often, this leads to a backlog of support tickets, which can overwhelm even the most seasoned IT professionals.
But it doesn’t have to be that way. The best solution for decreasing support tickets and ensuring both accessibility and security starts with the implementation of RBAC, or role-based access control. When properly executed, often in tandem with other tools and best practices, RBAC helps companies to unlock new levels of efficiency and security.
Keep reading for an overview of RBAC, including its overall importance, benefits, and challenges, as well as some best practices for RBAC implementation and how self-service and automation can help you maximize the benefits of RBAC.
Modern businesses face a number of cybersecurity challenges, including external threats as well as potential threats from within the organization. One of the most important aspects of keeping an organization’s data and systems secure and properly functioning is implementing comprehensive RBAC.
Generally speaking, RBAC refers to a methodology for managing not only who can access specific systems and assets, but how and when they should have access as well. True to its name, RBAC involves creating specific protocols based on individual roles within the company. When implemented the right way, RBAC ensures that everyone can access what they need, while minimizing potential vulnerabilities through well-designed controls.
There are at least three key benefits that come with RBAC, as it enables companies to…
When it comes to onboarding or offboarding employees—or similar activities related to provisioning and de-provisioning—well-implemented RBAC controls can save companies valuable time, while enhancing their overall security posture.
By providing a sound framework for managing and monitoring various aspects of user access, the RBAC model empowers administrators with clear insights into who is accessing a given system, as well as when these systems are being accessed, what changes are being made, and more.
Ultimately, the implementation of effective RBAC makes it easier for organizations to identity and quickly remedy any unauthorized access or activity, while putting them in a position where adhering to various regulations—including HIPAA, SOX, SOC 2, and ISO 27001—can be done in a more timely and reliable manner.
There are three primary principles of RBAC: least privilege, separation of duties, and data abstraction. Understanding the difference between each of these principles is helpful in determining what controls to set, how to prioritize them, and so on. Here’s what you need to know about them:
As organizations implement their chosen RBAC model or models, they are required to adhere to three specific rules. These relate to how individual roles are assigned and authorized, as well as specific permissions authorization. Let’s take a closer look at each of these rules:
Applying these three rules helps to ensure that access to an organization’s IT systems and data are restricted enough to maintain security and compliance—without being so restrictive that users have to submit tickets to gain the access they need in order to perform their role.
RBAC works by restricting network, system, and application access based on controls that are in alignment with individuals’ roles and responsibilities within the organization. Ideally, companies implement RBAC solutions that are detailed enough to be effective without being so convoluted or complex that they’re difficult to manage or update.
As described in the previous section, establishing and managing RBAC consists of three levels of role and access definition. First, users must be assigned a specific role. Then, that role will need to be defined and authorized. Finally, individuals can be assigned and granted access to the right systems and applications at the right time.
Considering that the average organization uses hundreds of different SaaS applications, things can obviously get pretty complicated pretty quickly, underscoring the importance of leveraging the right RBAC solutions. Fortunately, a solution like Lumos makes it easier for companies to implement RBAC by defining user groups, assigning roles, and leveraging automation to reduce IT workloads and streamline onboarding (among other critical processes).

The National Institute of Standards and Technology (NIST) defines four different RBAC models, while emphasizing that they are typically handled as “levels” within a single model. These are known as flat, hierarchical, constrained, and symmetrical RBAC. Again, the best RBAC solutions and frameworks involve leveraging multiple RBAC or access control models as components of a unified strategy.
At its fundamental level, the concept of RBAC is simple enough: it simply aims to ensure that employees have the access they need, while restricting their access to systems or applications that aren’t necessary for their role.
Let’s look at how a simple role-based access control example can be implemented, in three steps or stages:
The primary difference between RBAC and ABAC, or attribute-based access control, centers around the logistics of how each model determines and manages access. Choosing which approach works best for a given company depends on factors such as how the organization is structured, as well as its budget, size, and security requirements.
Rather than thinking purely in terms of RBAC vs ABAC, it’s worth noting that organizations may elect to implement RBAC, ABAC, or both, depending on their needs. Typically, RBAC is better-suited for small and medium organizations, while ABAC tends to work better for many large organizations.
That’s not to say larger organizations can’t implement RBAC. Many do, often because RBAC is considered less expensive to implement than ABAC. However, the number of different roles within an organization tends to increase with its overall size—and the more roles, the more complicated it becomes to add or manage them.
SBAC, or scope-based access control, is best thought of as an extension of RBAC. So, while they are both considered access control mechanisms, each has its own advantages and use cases. While RBAC limits who can access or modify sensitive data, SBAC adds another level by limiting what specific resources can be accessed by users on a role-by-role basis.
RBAC and permissions are closely intertwined, as RBAC is simply a methodology for determining, assigning, and managing user permissions and access. In other words, RBAC involves first assigning permissions to specific roles, and then assigning those roles to specific users to limit access to sensitive information without hindering their ability to perform their role. Within RBAC, then, “permissions” simply define the specific actions a user can perform related to given resources and systems.
Within an RBAC framework or model, organizations typically combine three different types of controls: continuous, periodic, event-based. Continuous controls include system settings and policies that remain consistent, while periodic controls are revisited on an annual, quarterly, or monthly basis. Finally, event-based controls, often used in tandem with continuous and periodic controls, are in place for ad-hoc occurrences (such as the hiring of a new employee).
EBAC often proves challenging for organizations, as it can be difficult to keep up with each “event” that happens—and to assign or update permissions as needed. Even with a framework or system in place, implementing event-based controls in a timely and secure manner can prove difficult, but it’s made much easier with an RBAC solution that enables self-service, automation, and other advantages.
While establishing a basic RBAC is something most organizations are capable of, as those companies scale and evolve over time, it becomes significantly more complex. More apps, more users, and more roles can create headaches for IT teams, especially if their budget or bandwidth are limited. Essentially, every time a new employee comes on board or changes roles, access controls need to be revisited. The same is true for other events, including cybersecurity incidents or the adoption of (even more) new SaaS apps.
So, what happens when IT teams can’t keep up with all the changes? Most of the time, it results in over-provisioning—in other words, allocating more resources than needed for services that may not even be used.
While it might not hurt anything from a functionality standpoint, overprovisioning often results in two less-than-ideal outcomes. First, companies end up allocating more resources (and paying more money) than they need to for unused subscriptions that could instead be de-provisioned or reassigned. On top of those inefficiencies, overprovisioning also increases security vulnerabilities, as users retain access to applications and systems that they simply don’t need in their role.
In addition to overprovisioning, the other key challenge of RBAC relates to its limitations. For example, let’s say a specific employee needs to access a certain application or resource, either once or on a temporary basis. In this case, RBAC’s limitation—that it doesn’t enable administrators to grant one-time permissions, even when an exception is necessary—comes into play.
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The process of designing and implementing a successful RBAC system consists of 7 key steps or stages:
Once you’ve assigned users to roles and set up their permissions, the work isn’t over. For the best results, you’ll want to perform periodic audits over time, in which you reassess and adjust access controls and permissions as needed. An RBAC solution like Lumos makes it easy to stay on top of any changes that need to be made, maintain security, and be ready for any audit.
There are several best practices organizations can use to guide their RBAC implementation, many of which have already been discussed. These include starting with a careful audit of the organization’s needs (as well as how resources and access are currently allocated and managed), organizing users into groups and hierarchies based on their role(s), and implementing the “least privilege principle”.
Another best practice that can save significant time, energy, and resources while reducing the security risks associated with unauthorized users or access, is to evaluate RBAC solutions and consider how they could transform the organization’s access control policies and processes.
There are a wide range of RBAC solutions on the marketplace, so you’ll want to choose carefully. Today’s best solutions—like Lumos—empower administrators and IT teams with intuitive tools that can streamline and enhance RBAC through automation and self-service.
Implementing RBAC effectively doesn’t have to be overly complicated. With Lumos, you and your team can…
Visit our website to learn more about all things RBAC, including how the Lumos platform can transform your organization’s ability to manage costs without compromising the security of business critical systems and resources. There, you can also read customer stories or request a demo to see the platform in action.
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