Drift is a conversational marketing and sales platform for website chat, bots, and live messaging.
Use Cases
Category
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Drift is a conversational marketing and sales platform for website chat, bots, and live messaging. Lumos connects to Drift to discover all accounts and permissions, automate access workflows, and continuously right-size access using agentic intelligence, all without changing how your teams work today.
Key Highlights
- Discover all Drift users, groups, and roles in one place
- Automate access requests, approvals, and provisioning
- Run intelligent, delta-based access reviews for Drift
- Enforce least-privilege with AI-driven recommendations
Built in Governance:
Access reviews and license control
Hands-off JML:
Automated provisioning and clean off-boarding
Work in your Environment:
Requests flow into your Drift environment
Integration Capabilities
Connect Drift: Securely connect Drift in a few clicks using OAuth/API credentials.
Ingest accounts & permissions: Lumos discovers all users, groups, projects, roles, and entitlements in Drift.
Configure policies & workflows: Define who can request what, who approves, and when auto-approvals or JIT access apply.
Automate reviews & clean-up: Run periodic or delta-based reviews, revoke unused access, and log everything for audits.
Lumos connects seamlessly to your existing systems to centralize access management, automate lifecycle workflows, and give IT complete visibility, all without disrupting the tools you already use.
Use Cases
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