Lumos Named a Strong Performer in the 2026 Gartner Peer Insights Voice of the Customer for Identity Governance and Administration (IGA)

SAN FRANCISCO and NEW YORK — April 9, 2026 — Lumos, the industry’s first Autonomous Identity Platform, today announced it has been named a Strong Performer in the 2026 Gartner® Peer Insights™ Voice of the Customer for Identity Governance and Administration. The recognition is based entirely on verified ratings and reviews submitted by real customers on the Gartner Peer Insights platform during the 18-month period ending January 31, 2026.

This recognition is particularly noteworthy: Lumos is not only the newest entrant in the Strong Performers category, but also the only startup recognized in the category alongside more established vendors.

In its first appearance in the report, Lumos earned a 4.7 out of 5 overall rating across more than 50 customer reviews, with 96% of reviewers indicating they would recommend Lumos. Previously recognized in the 2025 Gartner’s Market Guide for IGA and the 2025 Gartner Hype Cycle, Lumos has now been included in the Voice of the Customer report. This reflects customer adoption and success with the company’s AI-powered, cloud-native platform that transforms how enterprises manage, secure, and govern identities in the agentic era.

The Gartner Peer Insights Voice of the Customer report aggregates and analyzes verified customer reviews from the Gartner Peer Insights platform to provide a market-wide view of user experiences with technology vendors. It synthesizes peer perspectives into insights for buyers of technology and services, specifically IT and security leaders managing identity governance in real enterprise environments. The Voice of the Customer report reflects the direct experience of verified end users, offering technology buyers an unbiased perspective on critical IGA technology. 

“As a customer-first organization, being recognized as a Strong Performer in the Gartner Peer Insights Voice of the Customer is incredibly meaningful to us. It directly reflects the real experience of our customers as they adopt Autonomous Identity,” said Mike Alksninis, SVP, Customer Success, Lumos. “The teams using Lumos every day to manage access, run certifications, and keep their organizations compliant are the real judges of whether we’re delivering or not. We believe this recognition shows we’re on the right track.”

Lumos was purpose-built to address the shortcomings of legacy IGA tools, like slow deployments, high overhead, and a lack of visibility and intelligence. Reviewers on Gartner Peer Insights highlighted exceptional support, deployment and sales experience, in addition to product capabilities as standout attributes of the Lumos experience.

Here is what customers are saying:

“Lumos has transformed how we manage IGA and SaaS access. Lumos access review and the appstore platform have significantly reduced manual effort and compliance risks.”

^{IT Security and Risk Management Reviewer, Consumer Goods Industry, 250M–500M USD company}

“Lumos provides what many other vendors neglect. They solve real problems and they do this by listening closely to their customers and building their roadmap based on their needs.”

^{IT Security and Risk Management Reviewer, 3B–10B USD company}

"Amazing product. The automations we've built have saved so many hours for our staff. And we are still only scratching the surface. Lumos staff is very responsive and supportive and always willing to help. Paige is fantastic! Our end users love the App Store."

^{IT Services Reviewer, 50M–250M USD company}

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Learn more:

• Read individual customer reviews of Lumos on Gartner Peer Insights.
• Read the Lumos blog post.
• See Lumos in action - schedule a demo today.

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About Lumos

Lumos is the first Autonomous Identity platform that empowers organizations with an agentic approach to enhance security, drive productivity, and meet compliance standards. The company's AI-native platform automatically discovers and manages access across customers' entire tool stack. By delivering rich, contextual intelligence, organizations can move beyond rubber stamping to proactively mitigate identity-based risk, all without slowing their business down. Powered by agentic workflows in Albus, the company's leading identity agent, organizations can address security concerns and establish governance that evolve as quickly as your business does. Trusted by hundreds of companies including Pinterest, Anduril, and GitHub, Lumos powers millions of access requests across global companies.

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^{Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.}

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