How Netskope Automates & Optimizes Access Governance with Lumos
70%
faster access reviews
80%
reduced standing access
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Learn how Netskope is leveraging agentic AI powered Identity & Access Management (IAM) by Lumos to move from static manual processes to intelligent, scalable automation.
A global cybersecurity leader in the AI era, Netskope is redefining cloud, data, and network security to help organizations apply zero-trust principles to protect data. In particular, the company ensures optimized access and real-time security for people, devices, and data wherever they go. However, the company realized that old school IAM solutions and practices are not enough. Manual processes are too slow and error prone for the threat environment of today, tomorrow, and beyond. The company knew it needed a partner with an AI-powered solution that could provide context, adaptability, automated role mining, and policy management capabilities to create an even more powerful risk-aware ecosystem. Lumos and its Autonomous Identity Platform is the ideal partner.
Most organizations are juggling a patchwork of tools that they believe add up to a complete IAM system. However, even as these tools cover issues such as provisioning, directories, and access management, they create inefficiencies that leave security gaps. And when organizations seek to deploy an IAM ‘system’ they run into challenges such as integration complexity where onboarding mission-critical apps at scale is slow and resource intensive; data fragmentation due to identity data living across HR systems, cloud apps, and directories reduces visibility; context gaps because legacy tools and manual workflows rely on assignments and spreadsheet tracking; and limited automation restricting AI-driven insights forcing admins to manually manage risk and policy updates.
There are also issues of role sprawl and high governance costs, click fatigue and rubber-stamping during reviews that miss risks hiding in the noise, and static roles that grant broad, always-on permissions. As a leading cybersecurity solution provider, Netskope recognized that its solution needed to not only address these IAM issues but also simplify access analysis while keeping humans in the loop, automate role mining, reduce over-privilege risks, decrease IT tickets, and generally create a holistic IAM system that improves the user experience. In response, the company sought out a partner with an innovative platform-based solution to create a unified IAM system with the just-right AI capabilities to ensure customers no longer waste countless hours reconciling data rather than managing it.
With 70% of organizations admitting to excess access and nearly 50% struggling to enforce least privilege effectively, the Lumos Autonomous Identity Platform stands out. Drop in time-to-value means that AI builds and/or extends connectors, maps entitlements, and writes clear descriptions so that organizations can onboard hundreds of apps in days, not months. Albus, the Lumos identity AI agent can run alongside an organization’s existing IGA/ITSM so there is no need to rip-and-replace. Agentic role mining turns messy access into clean RBAC/ABAC policies by using HRIS assignment, usage, and business context to minimize the number of roles to manage—leading to fewer IT tickets and lower costs.
LLM-powered analytics monitors risks, flags anomalies and toxic combinations, and routes prioritized items to owners, which speeds access reviews by up to 77%. Further, usage-driven least privilege delivers decisions grounded in real entitlement usage rather than static roles and granular JIT grants exact permission for the exact time, auto-expires it, and logs full evidence, reducing standing access by 80%.
For Netskope, Lumas has been instrumental in simplifying access analysis and accelerating policy recommendations while keeping humans in the loop for high-risk scenarios. Role mining is traditionally slow, manual, and heavily reliant on spreadsheets, but with Lumos Netskope has flipped that script with automation. And the Lumos approach allows Netskope to analyze assignment data, usage data, and business context to build scalable, accurate access policies that enable faster onboarding and more secure, right-sized access. Lumos has also helped Netskope futureproof its IAM program with dynamic access controls while delivering tangible business outcomes at scale, minus the risks. In all, Netskope was looking for innovation that would automate discovery of access, policy-based provisioning, remediation of access to enhance identity security with automation so that the right people have auditable access for the right business- and security-centric reasons.
Underscoring all this utility and automation is Lumos partnership with Amazon Web Services (AWS). The Lumos platform is hosted and delivered from the AWS cloud and the company’s solutions are available for purchase in AWS Marketplace, which means Lumos gains global scale, AWS security/compliance leadership, data-residency options, and efficient procurement and co-selling opportunities. With AWS as the primary cloud foundation on which the Lumos SaaS operates, AWS helps power secure, scalable operations, regional expansion, and key capabilities like routing, static content hosting, the company’s servers, database services, logging, monitoring, and more. For customers, the AWS/Lumos partnership delivers higher availability and regional options for regulated organizations, faster deployments and shorter procurements via the AWS Marketplace, a stronger compliance posture backed by AWS controls, and performance at scale for larger environments with 10k+ identities requiring 99.9% uptime.
With Lumos as its partner, Netskope has eliminated the risk inherent in manual IAM processes that are too slow and error-prone for the current complexity of today’s identity risk environments. The agentic AI-native Lumos platform provides Netskope with the context and adaptability required for modern, scalable identity security that is well-positioned to anticipate and evolve with the threat landscape. Automated role mining and policy management are driving security and efficiency where access reviews are accelerated by up to 70%, standing access reduced by 80%, and fewer managed roles reduces IT tickets and lowers costs. And time-to-value is enhanced by smart integrations that do not require rip-and-replace because the Lumos platform runs alongside existing IGA/ITSM. Bottom line: Lumos is a powerful partner and competitive differentiator for Netskope.
