IT Strategy & Operations

Vendors! Do this with your outreach!

It's really obvious when someone has put little to no effort into a communication.

What Spend Management Looks Like in 2024

When you think about being a profitable organization, that means being really efficient with your spend, rather than the previous train of thought of, "growth at all costs".

It’s Time For An IT Infrastructure Remodel

When it comes to the backbone of your digital world, how would you fix it up?

Future Planning: Get Your IT Budgets Approved

As an IT leader, you’re constantly trying to stretch every 15 cents into a dollar while simultaneously defending your budget. With the exception of security, it seems like anything and everything in your budget can end up on the chopping block, leaving you with significantly less than the 15 cents you fought for last year.

Redundant Apps: Break the Cycle

You confidently present your findings to the CFO and then are hit with, “But how can we further reduce SaaS costs”?

Cut Through the Vendor Clutter and Crush Your Digital Transformation Goals in 2023

A Quick-Guide to Weeding Out Your Next Digital Solution

How to Navigate 3 Bigger Priorities on CIO's Minds for 2023

Amidst a shaky economic climate, tighter budgets and talent challenges, CIOs have a laundry list of objectives to divide their attention and priorities. Supporting a CIO? This is a great primer for what is occupying their thoughts and how to assist.

The Era of Apps and Data - How to Use The Power for Good (and avoid analysis paralysis)

You came, you saw, you collected…data, that is. From app data to data from tools to customer information, you now have a lot of data stored in a lot of places. According to estimates, 2.5 quintillion bytes of data are collected every day. That’s 18 zeros, so to say a company is inundated with data is an understatement.

Debunk’d: IT & Help Desk

“…Have You Tried Turning It Off And Back On Again?”

Choosing a New Tool for Your Tech Stack

Once we’ve decided on a tool, we agree on the success metrics even before we get to implementation.

How Lumos Uses Lumos to Empower End Users with Self-Service

Discover how Lumos uses its own platform to streamline access requests and user access reviews. Learn how self-service workflows, direct approvals, and automation reduce IT tickets, boost productivity, and enforce least privilege at scale.

How Lumos Uses Lumos to Scale IT via Process Automation: Onboarding, Offboarding, and Birthright Access

See how Lumos uses its own platform to streamline onboarding, automate offboarding, and manage birthright access. Learn how internal teams—from IT to Security to Finance—leverage Lumos to drive productivity, compliance, and SaaS governance.

How Lumos Uses Lumos to Build the CIO-CFO Partnership

Learn how Lumos uses its own platform to align CIO and CFO priorities through real-time visibility, SaaS spend optimization, and smarter access governance.

How Lumos Uses Lumos to Reduce Organizational Risk via Effective Governance

Discover how Lumos uses its own platform to automate access reviews, reduce risk, and streamline governance. Learn how AI-powered insights from Albus help our IT and security teams stay compliant, least-privileged, and audit-ready.

How to Boost IT Productivity: Strategies, Metrics, and Common Pitfalls (with Help from Lumos)

Learn how to boost IT productivity with practical strategies, meaningful metrics, and automation tools like Lumos. Discover how identity lifecycle automation reduces tickets, streamlines workflows, and helps IT teams operate at scale.

Making IT Automation Work… For You

Why automating IT operations can be a win-win for everyone in your organization

How to Reduce IT Incident Tickets and Boost Team Efficiency with Lumos

Discover how Lumos helps IT teams reduce incident ticket volume, eliminate repetitive tasks, and boost operational efficiency through identity lifecycle automation, self-service access, and intelligent workflows.

CIO as a Strategic Business Partner: Aligning Technology and Business Goals

The CIO is not just the new company changemaker, they’re the new rainmaker. No longer a passive voice bent on maintaining legacy systems, the CIO is a revenue generator who impacts topline growth–and the entire employee experience. Part change manager, part strategist, the CIO brings good change–transformation, even–to set a business up for success in a very unpredictable world.

Why IT & Security Teams Burn Out—And How to Revive Them

Build a Business-First IT Team With Vision, Mission, and Strategy

If you find that your IT organization is costing you a lot of money, and you're not clear about the value they're providing aside from keeping the lights on and people's laptops working, this guide is for you.

3 Ways to Get Zero-Touch IT Working in Your Organization

IT needs to move away from the idea that access decisions can only be made one-at-a-time through manual processes. Here are three ways you can apply zero-touch IT in your organization with Lumos.

Is Your IT Staff Burned Out? (Probably.)

How to treat IT burnout today…and prevent it tomorrow.

Crowdsource IT Across Your Company

Jeff Martin looked up from his computer screen and smiled. He was about to embark on his latest project that would not only have a huge impact on GitLab but with potential to help engineers and IT organizations across the industry.

Get Your (Risky) Innovative IT Approach Approved and Well-Funded

“Within 30 seconds of attending my first quarterly all-hands it was evident why this project was a P-0.”